{"id":292,"date":"2017-01-27T12:52:21","date_gmt":"2017-01-27T12:52:21","guid":{"rendered":"http:\/\/depot.mikado-themes.com\/?page_id=292"},"modified":"2024-01-28T10:06:20","modified_gmt":"2024-01-28T10:06:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/boujeeballoons.com.au\/?page_id=292","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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1.<\/span> LOCATIONS\u00a0<\/span><\/strong><\/p>

We service all suburbs in the Gold Coast and Brisbane areas.<\/p>

2. DELIVERY \/ PICK UP\u00a0<\/span><\/strong><\/p>

We offer local pick up from our Gold Coast location in Hope Island or delivery via a courier. Once your order is placed, we will be in contact with you to organise a time and pick up address.<\/p>

Please note that if you require delivery, our fees are generally higher than other standard deliveries. Due to the delicacy of our gift balloons, we are unable to use regular postal services. To ensure your thrives to your destination safely, we have hired a team of contracted drivers that are experienced in transporting our balloon gifts.<\/p>

Delivery times are between 9:30am \u2013 8:00pm. If you require a specific time for delivery, you may request a time and we will do our best to accommodate your request.<\/p>

Delivery fees can be found by inputting a postcode at checkout.<\/p>

3. CARE INSTRUCTIONS<\/h4>

Gift balloons will remain inflated for up to ten days. We recommend keeping your balloon away from heat and direct sunlight as this can cause the balloon to cloud over and pop.<\/span><\/p>

When you\u2019re ready to pop your balloon, use the popping pin provided!<\/span><\/p>

Once popped, we ask of you to please dispose of the latex balloon into your household bin.<\/span><\/p>

All balloons are applied with balloon shine however balloon will cloud overtime.<\/p>

4. CAN I PROVIDE MY OWN GIFTS?<\/h4>

Absolutely! We have ensured you can drop your own gifts for us to package for you.<\/p>

Simply tick the BYO option on our ‘Build your own balloon’ package. Once your order has been confirmed, we will be in contact with you to organise a drop off time.\u00a0Please keep in mind all gifts must fit into a 12cm diameter circle. If you have any queries please get in contact with us!<\/p>

5. TURN AROUND TIME<\/h4>

We require four days notice for orders. If you require an urgent order, please get in contact with us and we will do our best to fit you in.<\/p>

6. WHOLESALE PRODUCTS<\/h4>

We love supporting other local small businesses! Get in contact with us so we can chat further.<\/p>

7. PAYMENT \/ CANcELLATION<\/h4>
Payment is due at time of order. Orders are not confirmed into our schedule until payment is received.<\/div>

You will be able to reschedule your order for a future date, or receive an in-store credit of amount. We do not offer cash refunds.<\/p>

If your order\u00a0includes any special ordered items that we do not stock on regular basis, you will not be given in-store credit for those items. These special ordered items are yours and the value will be\u00a0deducted\u00a0from any in-store credit. We will make arrangements\u00a0with you to pick up these items at your earliest\u00a0convenience.<\/p><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

1. LOCATIONS\u00a0 We service all suburbs in the Gold Coast and Brisbane areas. 2. DELIVERY \/ PICK UP\u00a0 We offer local pick up from our Gold Coast location in Hope Island or delivery via a courier. Once your order is […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\nFAQ - Boujee Balloons<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/boujeeballoons.com.au\/?page_id=292\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Boujee Balloons\" \/>\n<meta property=\"og:description\" content=\"1. LOCATIONS\u00a0 We service all suburbs in the Gold Coast and Brisbane areas. 2. DELIVERY \/ PICK UP\u00a0 We offer local pick up from our Gold Coast location in Hope Island or delivery via a courier. Once your order is […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/boujeeballoons.com.au\/?page_id=292\" \/>\n<meta property=\"og:site_name\" content=\"Boujee Balloons\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/boujeeballoonsau\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-28T10:06:20+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\">\n\t<meta name=\"twitter:data1\" content=\"3 minutes\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/boujeeballoons.com.au\/#website\",\"url\":\"https:\/\/boujeeballoons.com.au\/\",\"name\":\"Boujee Balloons\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/boujeeballoons.com.au\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-AU\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/boujeeballoons.com.au\/?page_id=292#webpage\",\"url\":\"https:\/\/boujeeballoons.com.au\/?page_id=292\",\"name\":\"FAQ - Boujee Balloons\",\"isPartOf\":{\"@id\":\"https:\/\/boujeeballoons.com.au\/#website\"},\"datePublished\":\"2017-01-27T12:52:21+00:00\",\"dateModified\":\"2024-01-28T10:06:20+00:00\",\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/boujeeballoons.com.au\/?page_id=292\"]}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/boujeeballoons.com.au\/index.php?rest_route=\/wp\/v2\/pages\/292"}],"collection":[{"href":"https:\/\/boujeeballoons.com.au\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/boujeeballoons.com.au\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/boujeeballoons.com.au\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/boujeeballoons.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=292"}],"version-history":[{"count":38,"href":"https:\/\/boujeeballoons.com.au\/index.php?rest_route=\/wp\/v2\/pages\/292\/revisions"}],"predecessor-version":[{"id":8677,"href":"https:\/\/boujeeballoons.com.au\/index.php?rest_route=\/wp\/v2\/pages\/292\/revisions\/8677"}],"wp:attachment":[{"href":"https:\/\/boujeeballoons.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}